Privacy Policy & Terms of Service for Assistant-App (AssistantAPP)

Last Updated: June 17, 2025

Welcome to AssistantApp ("we," "our," "us," "Company," "Service"). This document serves as both our Privacy Policy and Terms of Service. By downloading, installing, accessing, or using our mobile application ("Application," "App"), you agree to be bound by these terms and our privacy practices.

IMPORTANT

PLEASE READ THESE TERMS CAREFULLY. BY USING OUR SERVICE, YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE APPLICATION.

Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via the Application includes:

1. Personal Data

Personally identifiable information, such as your name and email address that you voluntarily provide when you register with the Application. This information is securely managed by our authentication provider, Amazon Web Services (AWS) Cognito.

2. User-Generated Content

- Audio Recordings: We collect the audio you record within the Application for the purpose of transcription and analysis.

- Transcripts and Form Data: We collect the text transcripts generated from your audio and the structured data extracted to fill out your custom forms.

3. Financial Data

All financial information is stored and processed by our payment processors, including Stripe and Apple. We do not collect or store any payment card details on our servers. We encourage you to review their respective privacy policies.

4. Device and Usage Data

Information our servers automatically collect when you access the Application, such as your IP address, device type, operating system, and usage patterns within the app, including tokens consumed and features used. This data is used for analytics and to improve service reliability.

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Use of Your Information

We may use information collected about you via the Application to:

- Create and manage your account

- Process your payments and subscriptions

- Generate audio transcriptions and populate your forms

- Monitor and analyze usage and trends to improve your experience

- Notify you of updates to the Application

- Perform other business activities as needed

- Comply with legal obligations

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Disclosure of Your Information

We do not share your information with third parties except as described in this Privacy Policy. We may share information we have collected about you in certain situations:

1. By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

2. Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including:

- Amazon Web Services (AWS): For authentication (Cognito), data storage (S3, DynamoDB), and backend processing (Lambda)

- Stripe: For payment processing.

- Apple: For in-app purchase processing

- Google: For Large Language Models.

- OpenAI: For Large Language Models.

We only share the minimum information necessary for them to perform their designated functions.

3. Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

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Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. However, NO METHOD OF TRANSMISSION OVER THE INTERNET OR ELECTRONIC STORAGE IS 100% SECURE. We cannot guarantee absolute security of your information.

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Acceptance of Terms

By accessing and using this Application, you accept and agree to be bound by the terms and provision of this agreement.

Service Description

AssistantApp provides audio transcription and AI-powered form filling services on a subscription basis. The Service uses artificial intelligence and machine learning technologies to process your audio recordings.

User Obligations and Prohibited Uses

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

- Use the Service for any illegal or unauthorized purpose

- Upload content that infringes on intellectual property rights

- Attempt to reverse engineer, hack, or compromise the Service

- Share your account credentials with others

- Use the Service to process confidential or sensitive information without proper authorization

- Violate any applicable laws or regulations

Disclaimers and No Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

WE SPECIFICALLY DISCLAIM:

- Accuracy of AI Transcriptions: AI transcription results may contain errors, inaccuracies, or omissions

- Service Availability: We do not guarantee uninterrupted or error-free service

- Data Security: While we implement security measures, we cannot guarantee complete data protection

- Third-Party Services: We are not responsible for failures of AWS, Stripe, Apple, or other third-party services

- Data Loss: We are not responsible for any loss of your data or content

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

1. OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY

2. WE SHALL NOT BE LIABLE FOR:

- Indirect, incidental, special, consequential, or punitive damages

- Loss of profits, revenue, data, or business opportunities

- Service interruptions or downtime

- Errors or inaccuracies in AI-generated content

- Actions of third-party service providers

3. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, SO THESE LIMITATIONS MAY NOT APPLY TO YOU

Indemnification

You agree to defend, indemnify, and hold harmless the Company, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

- Your use of the Service

- Your violation of these Terms

- Your violation of any third-party rights

- Any content you submit through the Service

Governing Law and Dispute Resolution

1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.

2. Mandatory Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall be conducted in Houston, Texas.

3. Class Action Waiver

You agree that any arbitration or legal proceeding shall be limited to the dispute between you and the Company individually. You waive any right to participate in class action lawsuits or class-wide arbitrations.

Force Majeure

We shall not be liable for any failure or delay in performance under these Terms which is due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemic, government regulations, or failures of third-party service providers.

Subscription Terms

1. Billing

Subscriptions are billed monthly in advance. Payment will be charged to your Apple ID account at confirmation of purchase.

2. Auto-Renewal

Your subscription automatically renews each month unless cancelled at least 24 hours before the current period ends.

3. Cancellation

You may cancel your subscription at any time through your Apple ID account settings. Cancellation will be effective at the end of the current billing period.

4. No Refunds

All subscription fees are non-refundable except as required by applicable law.

Data Loss and Backup

YOU ARE SOLELY RESPONSIBLE FOR BACKING UP YOUR DATA. We may, but are not obligated to, maintain backups of your content. We are not liable for any loss, corruption, or deletion of your data.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by updating the "Last Updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

Entire Agreement

These Terms constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements and understandings.

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Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

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If you have questions or comments about this Privacy Policy, please contact us at:

The All Thing AI LLC

Email: info@theallthing.ai

Phone: 713-614-6647

Website: https://www.theallthingai.com/

By using AssistantApp, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and Privacy Policy.